Privacy policy

A. Introduction At EURO HERRAMIENTAS, S.L. (hereinafter "We" or "the Company"), we are committed to protecting your privacy and ensuring compliance with current data protection regulations. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website www.euroherramientas.com and use our tool sales services, as well as any personal information shared with us.

B. What Information Do We Collect? We collect Personal Data through your use of our Services. Depending on how you use our Services, we will collect different types of Personal Data about you:

We may collect and process the following personal data:

  • First and last name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment data (processed through secure payment providers)
  • Purchase history and preferences
  • Browsing information and cookies (see our Cookie Policy for more details)

We collect two types of data and information from Users:

The first type corresponds to unidentified and non-identifiable information belonging to Users, which may be collected through the use of the Site ("Non-personal Information"). We do not know the identity of a User whose non-personal information we collect. This information may include aggregated usage data and technical information transmitted by the device, both software and hardware (such as the type of browser and operating system used, language preferences, access time, etc.), in order to improve the functionality of our Site. We also collect information about your activity on it (such as visited pages, web navigation, clicks, actions, etc.).

The second type of information is Personal Information, which is individually identifiable information, meaning information that identifies a person or can, without excessive effort, identify a person. This information includes:

  • Device information: we collect Personal Information from the device. This information includes geolocation data, IP address, unique identifiers (such as MAC addresses and UUIDs), and other information related to your activity on the Site.
  • Registration information: when you register on our Site, you will be asked to provide certain data, such as your name, email address, postal address, and other information.

C. How Do We Receive Information About You? We receive your personal information as a result of various actions or sources:

  • When you voluntarily provide us with your personal data by registering on our Site,
  • When you use our Site or make use of it in connection with our services,
  • From external providers, services, and public records (such as traffic statistics providers).

D. Purpose of Data Processing The personal data collected will be used to:

  • Manage your orders and process payments
  • Send purchase confirmations and order updates
  • Provide customer support and respond to inquiries
  • Improve our website and personalize your user experience
  • Send commercial communications if you have given your consent
  • Comply with legal, tax, and administrative obligations

E. Legal Basis for Data Processing We process your personal data based on:

  • The execution of a contract when you make a purchase
  • Your express consent for the sending of commercial communications
  • Compliance with applicable legal obligations
  • Our legitimate interest in improving our products and services

F. How Is Information Used? With Whom Do We Share Information? We do not rent, sell, or share user information with third parties, except in the following cases:

  • Payment and shipping service providers to manage your orders.
  • Competent authorities in the case of legal obligations.
  • Marketing and advertising companies (only if you have given your consent).
  • Affiliates and subcontractors when necessary for the provision of our services.

G. User Rights You have the right to:

  • Access your personal data.
  • Receive a copy of your data in a structured format.
  • Request the rectification or deletion of your data.
  • Object to the processing of your data.
  • File a complaint with a supervisory authority.

To exercise these rights, contact us at euroherramientas@euroherramientas.com.

H. Data Security We implement technical and organizational security measures to protect your data against unauthorized access, alterations, or losses.

I. Changes to the Privacy Policy We reserve the right to modify this Privacy Policy. Changes will become effective upon their publication on our Site.

J. Contact For any questions, write to us at euroherramientas@euroherramientas.com or at our address: C/ Torres Quevedo, 2 bajo A, 28108 Alcobendas, Madrid.